> For the complete documentation index, see [llms.txt](https://smartbooks.gitbook.io/smartbooks-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://smartbooks.gitbook.io/smartbooks-docs/support.md). # Support ### In-App Support Assistant Smartbooks includes an in-app support assistant to help you quickly find answers while working in the application. The support assistant is trained on the Smartbooks documentation and can help explain features, workflows, and common questions directly within the product. #### What the support assistant can help with You can use the support assistant to: * Understand how specific features work * Get guidance on configuration and workflows * Find relevant documentation without leaving the application * Clarify concepts such as reporting structures, budgeting, metrics, and consolidation The assistant uses Smartbooks’ documentation as its knowledge source, ensuring responses are aligned with the product’s functionality. #### When to contact the support team If your question is not answered by the support assistant, or if you need help with: * Complex implementations * Data or integration issues * Project-specific questions You can always reach out to our support team directly at ****. #### Our support approach We combine: * **Self-service guidance** through documentation and the in-app assistant * **Direct, personal support** when deeper assistance is needed This ensures you get fast answers for everyday questions and tailored help when it matters most.